Support

Last updated: July 2026

Contact

Reach us on Discord: @colehammond65 (@colehammond65 on Discord). For account, billing, or bug reports, send a direct message with your Discord user ID and guild name so we can help faster.

Response Times

We aim to respond to all inquiries within 24 hours during business days. Billing-related requests receive priority handling.

Before You Contact Us

Check that the bot is online and has the required permissions in your server. Most issues are resolved by re-adding the missing permission or re-running the setup step in the dashboard.